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Frequently Asked Questions

Below are some of the most commonly asked questions about our guitars.
Got a question that's not answered below? Get in touch and ask!

Construction & Setup

The fundamental construction of our four Weissenborn styles does not differ between the Style 1, 2, 3 and 4.

Every guitar is painstakingly voiced to bring out the best possible tonal characteristics, and crafted to ensure many decades of faithful service with very little ongoing maintenance.

Koa (Acacia koa) and Blackwood (Acacia melanoxylon) are two very closely related species of Pacific hardwoods which offer very similar tonal characteristics and are hands down the most ideal tonewoods for Weissenborn guitars.

Both woods make for an incredible Weissenborn guitar both in richness of tone, warmth, sustain, while also being visually stunning.

Read more about Hawaiian Koa and Tasmanian Blackwood here.

Figuring, flame, curl, fiddleback are terms for a natural feature that occurs in some species of wood.

It gives the wood a stunning, iridescent glow which sees the grain shimmer and change colour from different angles.

Only a tiny fraction of Tasmanian Blackwood and Hawaiian Koa features figuring, and we reserve it for select instruments.

From the selection of the raw tonewoods through to final setup, Richard Wilson individually crafts, voices and finishes each instrument. A small team of luthiers and woodworkers who assist with preparing tonewoods, cutting and shaping some of the individual components, sanding and keeping the workshop tidy and organised.

Every guitar is crafted from scratch in our boutique workshop in Brisbane, Australia.

Yes, see our page about Left-Handed Weissenborn Guitars for more information.

Ordering

The best way to purchase one of our guitars is directly via our online store. We regularly release new instruments and each one is catalogued and photographed individually so you can be sure that you are purchasing the exact guitar that you see.

All guitars come with free international shipping.

You can also Contact Us if you've got any questions prior to placing an order, or if you would like to pay or purchase via alternative methods.

Yes.

We individually photograph and catalogue each guitar, so you know exactly what you are getting.

We go to every effort to ensure that we accurately capture the unique characteristics of every guitar.

We generally have several new guitar releases each month. So if you have missed out on the style you want, we will hopefully have another like it soon.

We recommend you keep checking back and join our mailing list so you can be notified when we have our next release.

Contact Us if there's a particular style or tonewood you're looking for.

Shipping

We offer free standard shipping with all guitars sold directly through our online store. Strings and other accessories ordered at the same time will also be eligible for free shipping.

Express shipping is available for additional cost.

Yes, we can ship our guitars anywhere in the world.

In fact the majority of our guitars are shipped internationally to players and collectors, and we have become experts at safely shipping guitars throughout the world.

We aim to ship orders within 3 business days.

Before we ship, every guitar is given a final setup and fine tuning to ensure it is sounding and looking perfect.

If you have ordered a pickup it will be installed and setup in this time as well.

You will be notified of tracking numbers via email as soon as your order has shipped.

We use custom made shipping cartons and have safely shipped hundreds of guitars without cases around the world.

Our standard Weissenborn guitars are shipped in a hardshell case for further protection during shipping from damage, heat and humidity.

Free shipping is included with all guitars and will typically take 4-6 weeks to most locations around the world.

Optional express shipping is available at checkout, with shipping within 1 week to most countries.

All orders will come with a tracking number and details for tracking your shipment online so you can track your order from the moment it leaves our workshop until it arrives safely at your address.

Customers in the USA and Australia will not have to pay any additional taxes or duties.

Many other locations around the world have no added taxes or duties payable.

It varies from country to country and you should check with your local customs or tax office. Chances are we've shipped guitars to your location so by all means ask us and we might be able to help based on past customer feedback from your country.

For Australian customers, GST is included in the price and a valid tax invoice will be issued at the time of purchase.

Most guitars are shipped via Australia Post, so final delivery will be performed by your local postal service.

On request we can ship via other carriers such as FedEx, DHL or UPS for an additional cost.

Custom Built Guitars

Yes, Richard Wilson has crafted hundreds of bespoke instruments for discerning players and collectors around the world.

Whether standard Weissenborn styles or truly custom creations, Richard Wilson can work with you to create the instrument of your dreams.

The cost of a custom built guitar will vary depending on the tonewood options, trim and appointments. Feel free to contact us for a quote on a custom instrument.

Custom instruments incur a non-refundable deposit of 25% to secure a place in the waitlist.

Custom instruments typically incur a wait of 6-18 months depending on your requirements.

The wait can vary and very occasionally we have an opening for a shorter wait so we recommend you contact us for a current estimate.