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Purchasing Guide

Purchasing Guide

We want to make the process of owning one of our guitars as simple and smooth as possible, which is why we back up our world-class guitars with world-class service.

Be sure to check out our Frequently Asked Questions and feel free to Contact Us if you've got any queries along the way.

1. Each guitar is photographed and catalogued individually

Everything we craft is one-of-a-kind, and we take the time to individually photograph, record and catalogue each guitar. It means you get to choose the exact guitar you want, and there are no surprises when it comes to the aesthetics or tone. Once a guitar is sold, it's gone forever, but new guitars are released every week, so check back regularly. 

Browse Our Weissenborn Inventory

2. Free shipping anywhere in the world

Free standard shipping is included with all guitars when you purchase direct from our Online Store. We also offer Express Shipping (EMS, USPS Priority) and Express Courier (DHL, FedEx, UPS) at additional cost to most locations.

More Shipping Information

3. Hassle-free returns

Purchasing a guitar online is daunting. Though we think our instruments and reputation speaks for itself, we understand the truly personal nature of this commitment. So if you are unhappy with your guitar you can arrange to return it within seven days.

Simply contact us within seven days and we'll work with you to exchange it for another, or return the guitar for a refund.

Refund Policy

4. Easy, approachable customer support

Got questions before purchasing, during shipping or after you're received the guitar? We're here to help!